posted Nov 13, 2015, 8:16 AM by Trina Mangrum
Amtrak employs more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. We seek qualified, dedicated professionals with demonstrated work experience and/or relevant skills to join our team...


TRACKMAN / TRAINEE - 90180124 – Chicago 
SUMMARY OF DUTIES: Construct, maintain, repair, inspect & dismantle track including right of way maintenance as required. Trackworkers also repair track defects, install rail ties, load and unload material e.g. ballast and ties from vehicles or work trains, clear brush and debris from the right-of-way, manually handle material at work sites such as ties, switch timbers, switch materials, tie plates and rail anchors. Individually carry and use tools such as spike mauls, claw bars, lining bars, track jacks, air and gasoline tamping guns, air spiking guns (jackhammers) & other tools normally associated with track work and other right of way maintenance. Use ventilation trucks to clear fumes from tunnels in accordance with FRA/Amtrak safety respiratory program. Walk and inspect enclosed areas such as tunnels, station tracks above ground level or occasionally on open deck bridges. Work within the guidelines of the System Safety Program by being alert to physical hazards which affect operations that would conflict with a safe operating environment for Amtrak or others. Operates company vehicles on as-needed basis in the performance of duties. Performs watchman duties when assigned. May work as extra member of a gang as required by work assignments. WORK EXPERIENCE: • Must be able and willing to understand and apply safety rules, practice safe work habits, identify safety risks, and avoid potentially risky behaviors and situations. • Follow safety policies and procedures and wear the required personal protective equipment required for the job in a safe manner. • Available to work in the geographic area indicated. • Able to read, write and communicate (speak, hear and understand) in English. • Able to work outdoors in all weather conditions (hot, cold, rain, snow, and sleet) • Available to work a 40-hour work week subject to overtime, on-call and alternate shifts that may include weeknights, weekends and holidays. • Able to work on uneven surfaces; frequently climb on/off equipment • Experience as a general laborer and construction experience.

SUMMARY OF DUTIES: Works a variety of hours within a 24/7 transportation environment. Assists the Conductor in the safe movement of trains by adhering to applicable operating rules/practices. Assists the Conductor in the oversight of all on-train employees in service delivery by adhering to the Corporation's service standards. Ensures all revenue documents (cash, credit card receipts, proof of payment) are collected/verified in accordance with designated tariffs. Ensures safety of passengers and crew by adhering to safety rules. Thinks and functions independently utilizing clear and effective verbal communication skills to interact with passengers, crew members, and others jointly responsible for safe and efficient train movements and customer service. Works in either a passenger or non-passenger operation (including yard duty and work trains). Secures movement orders and ensures clear understanding by operating crew. Ensures pre-determined service requests are understood and carried out. Maintains understanding of operating characteristics and practices including physical characteristics, safety rules, air brake rules, electrical instructions, equipment trouble-shooting practices, and emergency procedures. Physically moves between and around train cars manipulating and lifting heavy air hoses and electrical cables. Safely rides the side of train equipment, getting on and off equipment, as required. Assists the Conductor in submission of various reports to record movement delays, unusual occurrences, passenger inconveniences, and mechanical defects. Assists in boarding and detraining of passengers, baggage, express shipments, and mail. Makes customer service announcements. Provides information about train service to include passenger connections. Makes special arrangements in case of service failure. Ensures each passenger has the proper fare. Ensures safe and orderly passenger conduct. Must demonstrate an understanding of what makes up the elements of quality customer service. Must be able to interact and communicate professionally with passengers and co-workers under all types of circumstances. Must demonstrate a demeanor and well-groomed appearance that conveys to passengers a sense of competence and complete professionalism. Must understand and totally comply with Amtrak’s Uniform & Grooming Standards when engaged in performing passenger service. WORK EXPERIENCE: •Some work experience exhibiting responsibility, initiative, and other leadership characteristics. •Satisfactory attendance and safe work record.